Production & Shipping Times

Some items are in stock and ready to ship, while others, especially customized and personalized items, are “printed on demand”.

All In-Stock items are processed and shipped within 1 - 2 business days.

Items that are Print-On-Demand (P.O.D) and all customized/personalized orders are processed, printed and shipped within 5 – 7 business days.

PLEASE NOTE:
If your order contains both ready to ship and POD items, your items will be shipped together, and the order processing and shipping time is 5 – 7 business days.

If an item is on backorder, the items available will ship, and we'll ship the remaining item when it becomes available via parcel post at no charge.

Our Shipping Policy

Returns & Refunds

No problem - we're here to help!

While we're sure you're going to love your The Freedom 13 gear, we realize that every once in a while, things happen, and you need to either return or exchange something.

Wrong size or something else, we want to make it right.

We allow returns, refunds and exchanges for up to 30 days from when your order is placed and confirmed, and we also offer Seel Return Assurance - an optional 100% Money Back Guarantee, regardless of the reason! 

Our Return/Refund Policy

Seel Return Assurance

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Washing Instructions

We suggest washing your garment before wearing 

Proper care = long life.

In a nutshell, the important parts are:

     * No hot water, no hot dryer, no bleach.
     * No fabric softener in the wash, and some dryer sheets may affect print longevity.

That's pretty much it. For more detailed instructions, read on.

Depending on the decorating process – screen printing, DTG, DTF, vinyl, dye sublimation, etc. – proper care of your decorated garment will maintain the vibrancy and details of the design.

To get the longest life of your decorated apparel, consider following the these steps:

     • Machine wash cold, inside out, gentle cycle. (Great advice for all your clothes, actually!)
     • If you must use bleach, use a non-chlorine bleach, and only when necessary.
     • DO NOT use fabric softeners.
     • Tumble dry (inside out) LOW, or hang dry for longest life.
     • Yes, you can use a cool iron, but again, iron your apparel inside out. Just remember – do not iron directly on the decoration.
     • DO NOT DRY CLEAN.
     • High temperatures, in the wash or the dry, are not your friend. It can cause fading and cracking of the print.

Thank you for your support!

#NEVERFORGET